Privacy Policy
Privacy Policy for Ren & Brooks
Introduction
Welcome to Ren & Brooks’s privacy policy. Last Updated: 7th January 2026.
Ren & Brooks respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you contact us, visit our website (renbrooks.com), or when you submit personal data to us pursuant to a transaction (such as purchasing a market intelligence report or subscription), and it tells you about your privacy rights and how the law protects you.
Ren & Brooks is the controller and responsible for this website. We have appointed a Data Compliance Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Data Compliance Officer at:
Email: [Insert your contact email, e.g., privacy@renbrooks.com]
Postal Address: [Insert your business address]
1. Important Information and Who We Are
Purpose of this privacy policy This privacy policy aims to give you information on how Ren & Brooks collects and processes your personal data through your use of our website, including any data you may provide when you sign up for our newsletter, purchase market intelligence reports (PDFs), or manage your subscriptions.
Our website and services are primarily intended for other businesses and professional users rather than general consumers. This website is not intended for children and we do not knowingly collect data relating to children.
Third-party links This website may include links to third-party websites (such as payment processors like Stripe or Lemon Squeezy). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
2. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data: includes first name, last name, username or similar identifier, title, and company name.
Contact Data: includes billing address, email address and telephone numbers.
Financial Data: includes payment card details (processed securely via our Merchant of Record/Payment Processor).
Transaction Data: includes details about payments to and from you and details of the reports and subscriptions you have purchased from us.
Technical Data: includes IP address, login data, browser type, time zone setting, and operating system used to access our digital products.
Profile Data: includes your username and password, purchases or orders made by you, interests, and feedback.
Usage Data: includes information about how you use our website, reports, and subscription services.
Marketing and Communications Data: includes your preferences in receiving market updates from us.
3. How Is Your Personal Data Collected?
We use different methods to collect data including through:
Direct interactions: You give us your Identity, Contact, and Financial Data by filling in forms, purchasing a PDF report, or subscribing to our intelligence platform.
Automated technologies: As you interact with our website, we automatically collect Technical Data about your equipment and browsing patterns via cookies.
Third parties: We receive personal data from analytics providers (like Google) and payment fulfillment providers (like Lemon Squeezy, Paddle, or Stripe).
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances:
Performance of Contract: To deliver the market intelligence reports or manage your subscription access.
Legitimate Interests: For our business interests in improving our data insights and growing our relationship with you.
Legal Obligation: Where we need to comply with tax or regulatory requirements.
Purposes for which we will use your personal data:
If you place an order: We use your data to set up your account and enable you to download your PDFs.
If you use our subscription services: We monitor usage to ensure security and to provide you with relevant updates or assistance.
Website administration: To protect our site and troubleshoot technical issues.
5. Disclosures of Your Personal Data
Ren & Brooks may share your personal data with the following types of third parties:
Infrastructure Processors: Hosting and cloud storage providers (e.g., AWS or Google Cloud) where our reports and data are stored.
Service Specific Processors: Payment gateways and Merchant of Record providers (to handle global VAT/Sales Tax and payment security).
Professional Advisers: Lawyers, bankers, and insurers.
Authorities: HM Revenue & Customs or other regulators who require reporting of processing activities.
6. Data Security
Ren & Brooks has put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Sensitive and private data exchange between the website and its users happens over an SSL secured communication channel and is encrypted. Access to your data is limited to those employees or partners who have a business "need to know."
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to
Request access to your personal data.
Request correction of your personal data
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact our Data Compliance Officer at [Insert Email].
8. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Ren & Brooks subscription platform may become inaccessible or not function properly.
